Privacy Policy
According to the new General Data Protection Regulation (GDPR) of the European UnionThrough this page, we wish to inform you about the Personal Data collected when using this website, how it is collected, how it is used, how long it is retained, and finally to inform you about your rights.
Definitions Personal data
"Personal data" means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person
Processing
We mean any operation or set of operations performed on personal data or sets of personal data, whether by automated means or not, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
The protection of your personal data is extremely important to the website, and through this policy we will describe how we will respect any collection of your data through its use.
Website Identity
This website www.formybabysparethymno.gr is based in:
Address: 23 Hatzimichali Giannari & Charikleias Daskalaki, Rethymno (next to Asklipios)
Phone: 6972055360
Email: info@formybabysparethymno.gr
The company is not required to appoint a Data Protection Officer. If you have any questions, concerns, or need clarification regarding the protection of your personal data, please do not hesitate to contact us by sending an email to info@formybabysparethymno.gr.
Data collected by the website
When you visit our website, we collect:
Address IP
Your IP address is temporarily collected each time you access our website in our server logs and firewall logs. The purpose of this recording is to ensure the smooth operation of the website and all services derived from it, to protect the server from malicious attacks, and to prevent any abuse. We would like to clarify that under no circumstances does this logging personalize you, as IP addresses do not directly identify users (visitors).
Statistical Usage Information
Statistical information is collected through cookies, which are small text files that are necessary to improve the user experience of the website. These files are stored on your device and may uniquely identify you each time you visit our website. These files can be deleted very easily.
Data via email
Any information you voluntarily provide by sending a request via email. We use this information to respond to your request.
Newsletters / Newsletters
To subscribe to our newsletters, we ask for your email address and your explicit consent to use your email address for the purpose of sending you newsletters. The management and sending of newsletters is done through the MailChimp service.
The process of subscribing to our lists follows the double opt-in method as required by applicable law. This means that after you subscribe using the corresponding form, you will receive a confirmation email from us. Your registration on our lists is only complete once you click on the relevant link in the confirmation message.
You can unsubscribe from our lists whenever you wish (opt-out).
Each newsletter we send you includes an option to unsubscribe at the end.
In any other case, you can request your deletion by sending an email to info@formybabysparethymno.gr
Data during online purchases
In order to make an online purchase, we ask you to:
- Name
- Last name
- Contact telephone number
- Contact email
We use the above information to process your payment, deliver the products you purchase, and finally fulfill your order.
We may contact you by email or telephone to clarify issues relating to your order.
If you paid for your order using a credit/debit or prepaid card, we would like to inform you that the company does not store or record card numbers, CCV2 codes, or card expiration dates in its system. The partner bank is responsible for the information you submit.
The above payments are made through the electronic payment platform of the partner bank, which uses TLS 1.1 encryption with a 256-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its designated recipient, who will be able to decode it using the appropriate key. Card information (card number, CVV2, expiry date) is transmitted/transferred via the Internet in encrypted form (SSL 128-bit encryption) and is not accessible to third parties. The systems and procedures used by the partner bank prevent third parties from accessing its data and information systems.
Why we collect them
The collection of all the above data is limited to what is strictly necessary for the safe and effective service of you. It aims to improve the user experience of the website, communicate directly with you and respond to your questions or requests, and detect spam and security breaches.
Your consent to the Privacy Policy of this website is mandatory for its basic functions.
- contact form
- user registration
- e-commerce
- sending newsletters
In order to prove the user's consent to the processing of personal data, the details and the time at which he/she gave his/her consent are recorded.
Sensitive Personal Data
The website will never ask you to enter data about your religious beliefs, political and philosophical beliefs, sexual orientation, or ethnic origin.
Data Sharing
We may share data that you submit on our website or via direct email correspondence with our partners. However, under no circumstances will personal data be disclosed; only information describing your request will be shared.
The cases in which there is a possibility of disclosing such data to third parties include, but are not limited to:
- To the administrators of the website
- In extremely rare cases, a third-party technician may have limited, time-controlled access to resolve software issues used on the page.
- For accounting purposes, for keeping our books and recording relevant accounting entries
- To postal services for the fulfillment of your order.
- Following a court or prosecutor's order or a request from a police authority to conduct an investigation
Under no circumstances do we transfer, sell, rent, or disclose personal data of website visitors to third parties for any reason.
How long do we keep your data?
We will retain your data for as long as necessary for the purpose for which it was submitted, taking into account the legal requirements of applicable law. If your account is deleted or you request deletion, the information will no longer be accessible through your account. However, if you have made a public disclosure in relation to our website prior to deletion, this information will remain publicly available. This information may remain in backup copies for the purposes of our company's continuity.
Security measures for data protection
The data entered on our website is stored on servers protected by strong security measures.
Our website uses Secure Socket Layer (SSL) protocol to ensure the protection of your personal data.
Based on this technology, every piece of personal information that is entered is encrypted before it goes online, and then the authenticity of the message and the server is verified.
The website uses an SSL-256bit certificate, which appears as a padlock to the left of the address bar whenever you enter pages where data transactions are to take place, confirming that your transaction is protected.
User passwords on our website are stored in encrypted form.
We regularly back up our data so that it can be restored in the event of a technical failure.
Data processing by third parties
We use third-party providers (Google, Mailchimp) to process personal data on our behalf. These providers have been selected based on their full compliance with existing legislation on confidentiality and personal data protection. More information about the privacy policy followed by third-party providers can be found at the following links:
Your rights
The provision of personal data on our website is entirely voluntary. If you choose not to provide the requested information, certain basic functions of the website may not be available. In some cases, only those who have submitted the required personal data are able to register on the website, make online purchases, contact us via the Contact Form, or express an interest.
We provide you with the ability to maintain control over your data. Your options include viewing and editing your data, deleting your account and all related information, and finally, obtaining information about the data that is retained.
You can access and modify your personal data at any time by logging into your account.
If any of the information you have provided us with has changed, e.g. if you change your email address, if you want to change other contact details, or if you want to cancel your registration, please let us know by updating your details on the "My Profile" or "My Account" pages or by sending an email describing the changes to: info@formybabysparethymno.gr
In general, you have the following rights under REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL:
The right to request access to your personal data
You have the right to access some of the personal data you provide to our website.
You can access and modify your personal data at any time via your account management page.
By sending us an email at info@formybabysparethymno.gr, you can request details about the information we hold and process about you and the purposes for which it is used.
The right to modify and/or delete your personal data
You have the right to correct, edit, or delete your stored personal data.
You can access these features at any time via your account management page.
If you wish, you can delete your account by clicking on the "Delete profile" button.
You can also send your request to info@formybabysparethymno.gr. We will comply with your request without undue delay upon receipt of your request. If, for any reason, we are unable to comply with your request, we will contact you.
The right to terminate the processing of your personal data
In special circumstances, you have the right to terminate the processing of your personal data. You can contact us at info@formybabysparethymno.gr
The right to data portability
You have the right to receive your personal data (which only concerns you) in a structured, commonly used, and machine-readable format (" data portability") and you have the right to transfer this data to another data controller.
You can request the transfer of your data by contacting us at info@formybabysparethymno.gr. We will comply with your request without undue delay upon receipt of your request. If, for any reason, we are unable to comply with your request, we will contact you.
The right to prohibit the processing of your personal data and to unsubscribe
You have the right to request that we do not process your personal data when the processing is based on our legitimate interest. You can exercise your right to prohibit the processing of your data at any time by sending your request to the email address info@formybabysparethymno.gr.
For all other types of messages you may receive from us, such as maintenance announcements or management notifications, receiving these messages can only be terminated by deleting your account. These messages are a mandatory part of our users' accounts and the related use of the website.
In any other case, please contact info@formybabysparethymno.gr to delete your account.
The right to withdraw your consent at any time
You have the right to withdraw your consent to the processing of your personal data at any time. However, the withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.
You can withdraw your consent to our privacy policy at any time via your account management page.
Please contact us at info@formybabysparethymno.gr to withdraw your consent.
Terms and/or restrictions on your rights
There may be conditions or restrictions on your aforementioned rights. Therefore, we are unable to guarantee your right to transfer or delete data, as it depends on the specific circumstances of the processing activity.
Privacy Policy Updates
We regularly review and, where necessary, update our privacy policy. If we want to use your personal data in a way that we have not previously mentioned, we will contact you to provide you with information about this and, if necessary, to request your consent.
At the end of this document, you can see when it was last revised. We will update the date of this document whenever a relevant change is made.
Politics cookies
What are cookies;
Cookies are small files stored in the application you use to browse the internet. Usually, each website or application stores one or more cookies on your device in order to keep information that is considered necessary for smooth and optimal browsing.
Depending on their duration, cookies are classified as:
- "temporary" (Session Cookies) that are automatically deleted when you close your browser.
- "Persistent Cookies" that remain stored on your terminal equipment until their predefined expiry date.
The website uses cookies;
Cookies are used primarily to enhance your experience on the website.
Please note that not using cookies may cause problems with browsing and the functionality of the website. Therefore, without the use of cookies, we cannot offer a smooth and effective browsing experience.
We make sure to give you the option to disable them either completely or individually.
The cookies we use are divided into 4 basic categories:
Essential
These cookies provide the following capabilities:
- They remember your login details and provide you with a secure connection.
- They ensure that the website is displayed correctly.
Functionality
These cookies provide the following capabilities:
- They remember your preferences on the website.
- They remember what is in your shopping cart.
- They store information related to your shopping cart.
These cookies have a significant impact on the functionality of the website. Without them, you cannot log in to your account on the website, you cannot make online purchases, and you cannot complete online payments.
Statistics
Cookies in this category collect anonymous information, through Google Analytics, about the behavior of users/visitors while browsing the website. They store information about the usage and performance statistics of the website.
Their purpose is to improve the functionality and performance of the website.
Their use is governed by Privacy Policy Google.
Marketing
These cookies provide the following capabilities:
- They allow third parties to provide you with interest-based advertising on websites that do not belong to us. They do not directly store personal information, but are based on the recognition of your browser and device.
- They allow you to interact with our website through social networks.
Cookies third parties
Based on the tools and services installed on the website, cookies are stored from the following domains:
- google-analytics.com
- googletagmanager.com
- facebook.com
Enabling or disabling cookies
When you enter the website, a feature box at the bottom of the page informs you about our use of cookies. You can allow us to use cookies by clicking "Accept" in the box, or you can refuse cookies by clicking "Reject." You can also click on "Cookie Policy" in the box to go to this policy for clear and detailed info.
If you decide to browse our website and you have set your browser appropriately, you freely give your express and specific consent for this use. Otherwise, you must refrain from browsing our website or disable the use of cookies either from your browser settings or from the box at the bottom of the page.
If you wish to disable the use of cookies from your browser, please follow the links below, depending on the browser you are using.
Internet Explorer – Firefox – Chrome – Safari – Opera
for mobile phones or tablets
Android – Safari για iPhone, iPad – Windows Phone – Blackberry